Privacy policy
Privacy Policy
This privacy policy explains how personal information is collected, used, and stored when you visit or make a purchase from hazelbee.co.uk.
Information Collected
When you place an order, personal information is collected including your name, billing and delivery address, email address, phone number, and payment details. Browsing information may also be collected automatically, including your IP address, browser type, and pages visited, via cookies and similar technologies.
How Information Is Used
Personal information collected is used to:
- Process and fulfil orders
- Send order confirmations and shipping updates
- Respond to enquiries or complaints
- Improve the store and customer experience
- Send marketing emails where consent has been given (you can unsubscribe at any time)
Sharing Information
Personal data is never sold. Information may be shared with trusted third parties only where necessary to fulfil orders, including shipping carriers and payment processors. These parties are obligated to keep your information secure and use it only for the specified purpose.
Data Retention
Order information is retained for a minimum of 6 years in line with UK tax and accounting requirements. You may request deletion of your personal data at any time, subject to legal obligations.
Your Rights
Under UK GDPR, you have the right to access, correct, or request deletion of your personal data. To exercise any of these rights, please contact [your email address].
Cookies
This site uses cookies to support basic functionality and improve the browsing experience. You can control cookie settings through your browser at any time.
Changes to This Policy
This policy may be updated from time to time. Any changes will be posted on this page.
Contact
For any privacy-related queries, please contact shop@hazelbee.co.uk